Editing Archived AC News - 2009 (section)

=== March ===
'''Important Information about the March 30-31 Datacenter Move'''

Patience of Turbine has posted some important news regarding the recent extended downtime:
{{Turbine Developer
| Date = Mar 31st, 2009
| Link = http://forums.ac.turbine.com/showthread.php?t=42090
| Question = 
| Text = On behalf of the entire staff at Turbine we would like to thank you for your patience while we completed our recent datacenter move. Taking Asheron's Call, Dungeons & Dragons Online, and several of our websites to a new home was an incredibly complex and demanding task -one that we undertook in an effort to improve the quality of the service we provide to our customers. The move is now complete and was successful. All systems are now up and running in their new home!
<br><br>While the move was planned and scheduled well in advance, the nature of this kind of effort means that things sometimes take longer than anticipated. Despite the best efforts of the teams who worked through the day and night, we ran into issues that significantly extended the amount of time the services were unavailable.
<br><br>As a thank you for your patience during this process, we will extend all active and currently paid Asheron's Call and DDO subscriptions by one day on or before May 1, 2009*. Additionally, both DDO and AC will offer the following special activities this weekend as an extra thank you from us:
<br><br>Asheron's Call
<br>Bonus rare drops!
<br>+25% bonus XP
<br><br>Dungeons & Dragons Online
<br>+25% XP
<br>+1 bonus to loot
<br>A special in-game item when Mod 9 launches!
<br><br>As always, we remain focused on providing the best possible service to our subscribers and are looking forward to an improved level of reliability and performance from our new datacenter!
<br><br>Thanks again and we'll see you soon in Stormreach and Dereth!
<br><br><nowiki>*</nowiki>To qualify for the 1 day subscription extension players must have had an active subscription as of 3/31/2009 and the subscription must be active on the date we apply the credit. Accounts which are inactive on the credit date will not be extended.
| Developer = Patience
| Title = Online Community Manager
}}
--[[User:An Adventurer|An Adventurer]] 14:36, 31 March 2009 (CDT)

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'''Monday, March 30 Datacenter Move - [http://forums.ac.turbine.com/showthread.php?t=42014 Link]'''

''In the fourth quarter of 2008, we relocated DDO, Asheron's Call, and some of our websites to a new datacenter. Our commitment to quality requires us to relentlessly evaluate our strategies for their effectiveness. Unfortunately, the move did not result in the level of service that we expected. That means we have to make a change in order to achieve our goal of maintaining the best game environment in the world.''

''On Monday we are relocating to a new datacenter that will provide the level of service and redundancy that we and you expect. This physical relocation is a huge undertaking that will unavoidably result in a significant downtime for DDO and AC players, as well as for the users of some of our websites. We apologize for the downtime, and are confident that this relocation will provide the performance and reliability that has been a standard of Turbine during our nearly 10 year history of operating quality games.''

''We appreciate your patience and understanding during this move, and are looking forward to delivering a much improved experience for all players.''<br>
__________________<br>
TurbineSIG<br>
Turbine Operations<br>

--[[User:Tlosk|Tlosk]] 15:59, 26 March 2009 (CDT)

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'''Scheduled Downtime Wednesday March 25 7am - 12pm Eastern - [http://forums.ac.turbine.com/showthread.php?&postid=454488 Link]'''

''All worlds will be down on Wednesday March 25th from 7am - 12pm Eastern. During this time we will be fixing an issue which caused us to remove some NPC's and adding additional logging to the game servers.''<br>
__________________<br>
Andy "Frelorn" Cataldo<br>
AC Community Relations<br>

--[[User:Tlosk|Tlosk]] 05:42, 25 March 2009 (CDT)

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'''March Event 3/10/09 7:00am - 12:00pm Eastern - [http://forums.ac.turbine.com/showthread.php?&postid=451627 Link]'''

''The March event has been scheduled to go live this upcoming Tuesday March 10th from 7am Eastern - 12pm Eastern. The teaser images have been sent out, and the Release Notes/Fiction will go live on Monday.''<br>
__________________<br>
Andy "Frelorn" Cataldo<br>
AC Community Relations<br>

--[[User:Tlosk|Tlosk]] 20:10, 6 March 2009 (CST)