Editing News Archive - 2013 (section)

=== February ===
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<b>Decal, Decal Plugin and Decal Tool Updates for February 2013;</b>
<br>
The latest Decal Memlocs are = <font color=green>0.0.11.4151 (Feb 2013</font> <font color=red>Hotfix #2</font><font color=green>)</font>
<br>
<b>[http://ac.wikkii.net/wiki/Plugins#Decal Decal];</b><br>
* [http://magtools.codeplex.com/releases/view/74370 Mag-Tools], v1.0.8.27 - <font color=blue>Updated</font> - 26th Feb, 2013
* [http://magtools.codeplex.com/releases/view/78138 Mag-Enhanced Virindi Tank Classic Looter 2.10], v2.10 - <font color=blue>Updated</font> - 25th Feb, 2013
* [http://kill.chopguild.org/gleaner Gleaner], v1.0.7.0 - <font color=blue>Updated</font> - 24th Feb, 2013
* [http://www.virindi.net/plugins/ Virindi Tank], v0.3.1.122 - <font color=blue>Updated</font> - 24th Feb, 2013
* [http://charstats.com/ CharInfo], v2.0.0.1 - <font color=blue>Updated</font> - 24th Feb, 2013
<b>[http://ac.wikkii.net/wiki/Plugins#Decal_Plugins Decal Plugins];</b>
None<br>
<b>[http://ac.wikkii.net/wiki/Plugins#Standalone_Programs Standalone Programs];</b><br>
* [http://magtools.codeplex.com/releases/view/83737 Mag-SuitBuilder], v1.0.14 - <font color=blue>Updated</font> - 28th Feb, 2013

--[[User:Sucamarto|Sucamarto]] 7:12am, 2nd Mar, 2013 (GMT +10)
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<b>Balance of Power Hotfix</b> - [https://www.asheronscall.com/en/forums/showthread.php?59222-Incoming-changes-with-tomorrow-s-patch! Link]
<br>Greetings,

We are looking at deploying a patch tomorrow (Tuesday Feb 26th) with a number of fixes:
* Creatures no longer receive Damage Reduction Rating for specialized defense skills.<br>
* Fixed an issue where alchemy phials and weapon debuff procs were not working.<br>
* Fixed a bug that could reduce the experience points for creature kills.<br>
* Phyntos Wasp Summoning Essences can now be refilled with Encapsulated Spirit items.<br>
* Olthoi Slasher, Slayer, Ripper and Gurog creatures have been fixed.<br>
* Characters will have their quest flags for the Skill Temple reset with the patch.<br>
* More changes implemented to reduce overall lag on Darktide.<br>

Sev~ 

--{{User:Tlosk/Sig}} 6:05am, 26 February 2013
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<b>AC1 Scheduled Downtime, Tuesday February 26th 8:00 AM - 11:00 AM Eastern (-5 GMT)</b> [https://www.asheronscall.com/en/forums/showthread.php?59229-AC1-Scheduled-Downtime-Tuesday-February-26th-8-00-AM-11-00-AM-Eastern-%28-5-GMT%29 Link]
<br>
The AC1 game servers will be brought down on Tuesday February 26th from 8:00 AM - 11:00 AM Eastern (-5 GMT) for a [https://www.asheronscall.com/en/forums/showthread.php?&postid=676494#post676494 patch]. Thanks for your patience and we'll see you in game! 
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=red>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 11:00am, 26th Feb, 2013 (GMT +10)
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<b>February Event News!</b> [https://www.asheronscall.com/en/forums/showthread.php?59222-Incoming-changes-with-tomorrow-s-patch! Link]
<br>
The February event, [[Balance of Power]] has gone live. Click [https://www.asheronscall.com/en/content/2013-events here] for the February event page and release notes!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=red>Senior Community Specialist</font>
<br>
Or checkout the [[Announcements - 2013/02 - Balance of Power|Balance of Power]] Announcements page here on the ACC Wiki.

--[[User:Sucamarto|Sucamarto]] 11:00am, 20th Feb, 2013 (GMT +10)
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<b>AC1 Scheduled Downtime, Wednesday February 20th 8:00 AM - 11:00 AM Eastern (-5 GMT)</b> [https://www.asheronscall.com/en/forums/showthread.php?59004-AC1-Scheduled-Downtime-Wednesday-February-20th-8-00-AM-11-00-AM-Eastern-%28-5-GMT%29 Link]
<br>
The AC1 game servers will be brought down for the February Event [[Balance of Power]] on Wednesday, February 20th from 8:00 AM - 11:00 AM Eastern (-5 GMT). [https://www.asheronscall.com/en/content/2013-events Click here] for the release notes, screenshots, and more! 
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=red>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 11:00am, 20th Feb, 2013 (GMT +10)
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<b>New Website Incoming!</b> [http://forums.ac.turbine.com/showthread.php?t=59182 Link]
<br>
Good morning! We are in the process of deploying the new AC website and new forums today! Please note the following:
* Remember: to log into the new forums, use your game login.
* You may notice changes happening in the forums throughout the day!
* The forums will be reflecting post topics from February 6th.
* As previously stated, posts that were made between the 6th and prior to today's deployment will not be recovered.
* We will be posting up patch notes and downtime notices for tomorrow's February Update shortly after we confirm stability of the new website.
Thanks for your patience, and get ready for the new forums!
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 7:54am, 20th Feb, 2013 (GMT +10)
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<b>Maintenance Complete! 9:11 PM Eastern (-5 GMT) 2/17/2013</b> [http://forums.ac.turbine.com/showthread.php?t=59109 Link]
<br>
At this time the game servers and the account maintenance site at [http://myaccount.turbine.com myaccount.turbine.com] are now available. Known Issues:
* If you pay for your subscription via PayPal, you will have to log into http://myaccount.turbine.com and re-enter your PayPal information. If you do not, your subscription will not automatically renew at the end of your currently paid for time. Once you re-add your PayPal information, auto-renew will work as normal.
* It is not currently possible to add an Asheron's Call product key without first adding another Turbine game account. In order to add an Asheron's Call product key, first create a free game account for either Dungeons & Dragons Online or Lord of the Rings Online. DDO and/or LOTRO accounts can be created for free by visiting DDO.com or LOTRO.com. You do not need to download or log into these games in order to activate your AC account.
* Note that the subscription extension time has not yet been processed. We will make an announcement once these are distributed. You will not need to take any action to receive it.
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 6:54am, 19th Feb, 2013 (GMT +10)
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<b>Maintenance Update 9:16 PM Eastern (-5 GMT) 2/17/2013</b> [http://forums.ac.turbine.com/showthread.php?t=59109 Link]
<br>
At this time the game servers are now available. Please note that the account management site at myaccount.turbine.com are not yet available as we continue to work to resolve remaining issues. We anticipate that it will not be available this morning. More info as it's available. Game servers however remain up.
<br>
As a thank you for your understanding and patience during this downtime, all players who have logged into their account in the past 30 Days (as of 6:00AM Eastern time on 2/14/2013) will have their accounts credited 1 day of subscription time for each day of downtime, plus 1 additional day. All additional time will be granted automatically as soon as our regular service is restored and stable.
<br>
We have also turned on Bonus XP and Luminance, which will last until Wednesday's patch.
<br>
Thank you again for your patience and understanding.
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 11:54am, 18th Feb, 2013 (GMT +10)
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<b>Bonus Luminance and XP turned on.</b>
<br><font color=green>+Turbine Severlin> Bonus XP and Luminance now turned on!</font>
<br><font color=green>+Turbine Severlin> We apologize for the problems this weekend.</font>
<br><font color=green>+Turbine Severlin> It will last until Wednesday's patch.</font>

--{{User:Tlosk/Sig}} 03:31pm, 17 February 2013
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<b>Maintenance Update 12:16 PM Eastern (-5 GMT) 2/16/2013</b> [http://forums.ac.turbine.com/showthread.php?t=59109 Link]
<br>
At this time the game servers are now available. Please note that the account management site at myaccount.turbine.com are not yet available as we continue to work to resolve remaining issues. We will provide another update once those services have been restored.
<br>
As a thank you for your understanding and patience during this downtime, all players who have logged into their account in the past 30 Days (as of 6:00AM Eastern time on 2/14/2013) will have their accounts credited 1 day of subscription time for each day of downtime, plus 1 additional day. All additional time will be granted automatically as soon as our regular service is restored and stable.
<br>
Thank you again for your patience and understanding.
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 6:19am, 17th Feb, 2013 (GMT +10)
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<b>UPDATED: Forum Upgrade!</b> [http://forums.ac.turbine.com/showpost.php?p=676321&postcount=88 Link]
<br>
Ok SO in light of today's exceptional billing maintenance delay ([http://forums.ac.turbine.com/showthread.php?t=59109 more info here]), website deployment has been moved out of this weekend into Tuesday. We apologize for the inconvenience!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 8:59am, 15th Feb, 2013 (GMT +10)
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<b>Maintenance Update 4:11 PM Eastern (-5 GMT) 2/15/2013</b> [http://forums.ac.turbine.com/showthread.php?t=59109 Link]
<br>
We are working to resolve ongoing issues with our system maintenance. At this time we do not have a specific estimate for when the game servers will be available. Our goal is to make the games available as soon as possible. However we would like to advise players that the service may continue to be unavailable this evening. We will continue to provide updates as we have them.
<br>
As a thank you for your understanding and patience during this downtime, all players who have logged into their account in the past 30 Days (as of 6:00AM Eastern time on 2/14/2013) will have their accounts credited 1 day of subscription time for each day of downtime, plus 1 additional day. All additional time will be granted automatically as soon as our regular service is restored and stable.
<br>
Thank you again for your patience and understanding.
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 8:19am, 15th Feb, 2013 (GMT +10)
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<b>Happy Valentines Day from Asheron's Call</b>
<br>
Happy Valentines Day 2013 from Asheron's Call;
[https://www.facebook.com/photo.php?fbid=10151285441070913&set=pb.30662880912.-2207520000.1360962155&type=3&theater Link]

[[File:Happy_Valentines_from_AC_2013.jpg|100px]]

--[[User:Sucamarto|Sucamarto]] 8:10am, 15th Feb, 2013 (GMT +10)
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<b>UPDATE Scheduled Maintenance: Thursday, February 14th</b> [http://forums.ac.turbine.com/showthread.php?t=58997 Link]
<br>
<font color=goldenrod>UPDATE 2:25 AM EASTERN 2/15:</font> Additional time will be necessary to complete our maintenance work. At this time we do not have an ETA on when the game servers will reopen, but we are working as quickly as possible to complete our efforts. Stay tuned for more information, and thank you for your patience. 
<br><br>
<font color=goldenrod>UPDATE:</font> All Turbine Game Servers and [http://myaccount.turbine.com http://myaccount.turbine.com] will be offline for global maintenance from 6:00AM Eastern (-5 GMT) Thursday, February 14th until 6:00am Eastern Time (-5 GMT) Friday February 15th. 
<br>
<B>Important:</b> The general topic forums for AC1 and AC2 are now available during the maintenance. You can additionally visit our [http://www.facebook.com/TurbineAC AC Facebook] or [https://twitter.com/asheronscall @Asheronscall Twitter] feeds during the maintenance window. As a reminder, you do not need to join or sign in to those social networks to read the updates.
<br><br>
Customer Service will also be unavailable during the down time, and for a period thereafter.
We will update this page when Support is available again: [http://support.turbine.com/ics/support/contactUs.asp http://support.turbine.com/ics/support/contactUs.asp]
Web tickets may be submitted at any time at [http://support.turbine.com http://support.turbine.com]
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 9:19am, 15th Feb, 2013 (GMT +10)
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<b>UPDATE Scheduled Maintenance: Thursday, February 14th</b> [http://forums.ac.turbine.com/showthread.php?t=58997 Link]
<br>
<font color=goldenrod>UPDATE:</font> We have cancelled the maintenance originally scheduled for February 13th and have moved it to Thursday, February 14th at 6:00AM Eastern (-5 GMT). 
<br><br>
All Turbine Game Servers and [http://myaccount.turbine.com http://myaccount.turbine.com] will be offline for global maintenance on Thursday, February 14th. We anticipate the downtime to last 12 hours.
<br>
Important: The forums will remain up during the maintenance, but will be fully read-only during this work. To receive the latest news and updates, please check our [http://www.facebook.com/TurbineAC  AC Facebook] or [https://twitter.com/asheronscall @Asheronscall] Twitter feeds during the maintenance window. As a reminder, you do not need to join or sign in to those social networks to read the updates.
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 7:19am, 13th Feb, 2013 (GMT +10)
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<b>Login problems / "Missing" characters or "missing" subscriptions?</b> [http://forums.ac.turbine.com/showthread.php?t=59054 Link]
<br>
Login Problems:
<br>
We are live with stage one of the billing updates. If you have issues logging in after the Feb 11th maintenance, please call into our billing support number or submit a ticket at our <u>[http://support.turbine.com/ support site]</u>.
<br>
<b>"Missing" Characters / "Missing" Subscriptions:</b>
<br>
If your characters are not displaying on the selection screen when you log in after the latest update, or missing subscriptions on the account management page, we are happy to assure you that the characters/subscriptions are not gone. We simply need to do some additional maintenance on your account to re-associate with your login. <font color=goldenrod>Please follow these directions for faster support</font>.
<br>
Go To:
[http://support.turbine.com/ics/support/ticketnewwizard.asp?style=classic http://support.turbine.com/ics/suppo...?style=classic]
<br>
[http://forums.ac.turbine.com/member.php?u=14917 Severlin] - <font color=blue>Producer</font>

--[[User:Sucamarto|Sucamarto]] 9:41am, 12th Feb, 2013 (GMT +10)
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<b>Housing Permissions</b> [http://forums.ac.turbine.com/showthread.php?t=59058 Link]
<br>
We have reports that some accounts migrated from the old zone account database are having issues with housing permissions. We are gathering information on the problem.
<br>
Feel free to post or PM me with information on this issue.
<br>
[http://forums.ac.turbine.com/member.php?u=14917 Severlin] - <font color=blue>Producer</font>

--[[User:Sucamarto|Sucamarto]] 7:19am, 12th Feb, 2013 (GMT +10)
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<b>Problems logging in or missing after today's downtime?</b> [http://forums.ac.turbine.com/showthread.php?t=59054 Link]
<br>
We are live with stage one of the billing updates. If you have issues logging in after today's patch then you can post here, PM me, or call into our billing support number.
<br>
If your characters are not displaying on the selection screen when you log in after the latest update, we are happy to assure you that the characters are not gone. We simply need to do some additional maintenance on your account to re-associate the characters with your login. Please follow these directions for faster support.
<br>
Go To:
[http://support.turbine.com/ics/support/ticketnewwizard.asp?style=classic Link]
<br>
[http://forums.ac.turbine.com/member.php?u=14917 Severlin] - <font color=blue>Producer</font>

--[[User:Sucamarto|Sucamarto]] 7:19am, 12th Feb, 2013 (GMT +10)
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<b>Scheduled Maintenance: Monday February 11th from 7:00 AM - 12:00 PM Eastern (-5 GMT)</b> [http://forums.ac.turbine.com/showthread.php?t=59031 Link]
<br>
The Asheron's Call Game Servers and Asheron's Call 2 Dawnsong Beta server will be offline for maintenance on Monday, February 11th from 7:00 AM to 12:00 PM Eastern (-5 GMT). Thanks for your patience and we'll see you in game soon!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 9:19am, 11th Feb, 2013 (GMT +10)
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<b>Forum Upgrade - Sub-Forums are in Read Only Mode Now</b> [http://forums.ac.turbine.com/showpost.php?p=674608&postcount=34 Link]
<br>
At this time the sub-forums have been placed in read-only mode. AC1 general and AC2 general forums are still available, but remember that posts made between the 6th and 12th will not carry over to the upgraded forum. Thanks for your patience while we work on the sites!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 7:17am, 9th Feb, 2013 (GMT +10)
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<b>Scheduled Maintenance: Wednesday, February 13th</b> [http://forums.ac.turbine.com/showthread.php?t=58997 Link]
<br>
All Turbine Game Servers and [http://myaccount.turbine.com http://myaccount.turbine.com] will be offline for global maintenance on Wednesday, February 13th. We anticipate the downtime to last 12 hours, and our tentative start time is 4:00 AM Eastern (-5 GMT).
<br>
Important: The forums will remain up during the maintenance, but will be fully read-only during this work. To receive the latest news and updates, please check our [http://www.facebook.com/TurbineAC  AC Facebook] or [https://twitter.com/asheronscall @Asheronscall] Twitter feeds during the maintenance window. As a reminder, you do not need to join or sign in to those social networks to read the updates.
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 7:19am, 7th Feb, 2013 (GMT +10)
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<b>Scheduled Maintenance: Thursday, February 7th from 7:00 AM to 3:00 PM Eastern (-5 GMT)</b> [http://forums.ac.turbine.com/showthread.php?t=58981 Link]
<br>
The Asheron's Call Game Servers and Asheron's Call 2 Dawnsong Beta server will be offline for maintenance on Thursday, February 7th from 7:00 AM to 3:00 PM Eastern (-5 GMT). Thanks for your patience, and we'll see you back in the game soon! 
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 7:19am, 7th Feb, 2013 (GMT +10)
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<b> Forum Upgrade: February 6th - February 12th</b> [http://forums.ac.turbine.com/showthread.php?t=58945 Link]
<br>
This month we are updating the Asheron's Call website and forums! As part of this effort, the forums will undergo maintenance between February 6th - February 12th 2013 to prepare for migration to the upgraded Asheron's Call forum. Please note the following:
* During our work the General forums will remain open, but several sub-forums will be read-only as we prepare the forum content to be migrated to the new site.
* Threads, Posts, and PMs made after 9:00 AM Eastern (-5 GMT) Wednesday February 6th will not migrate to the new forum. Threads, posts & PMs made prior to Feb 6th will be migrated.
Thanks for your patience while we work on the Asheron's Call website updates!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 9:55am, 5th Feb, 2013 (GMT +10)
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<b>Forum Upgrade!</b> [http://forums.ac.turbine.com/showthread.php?t=58944 Link]
<br>
This month we are updating the Asheron's Call website and forums! As part of this effort, the forums will undergo maintenance between February 6th - February 12th 2013 to prepare for migration to the upgraded Asheron's Call forum. Please note the following:
* During our work the General forums will remain open, but several sub-forums will be read-only as we prepare the forum
* content to be migrated to the new site. 
Threads, Posts, and PMs made after 9:00 AM Eastern (-5 GMT) Wednesday February 6th will not migrate to the new forum. Threads, posts & PMs made prior to Feb 6th will be migrated. 
<br>
We'll be posting this reminder in several places in the forum today. Thanks for your patience while we work on the Asheron's Call website updates!
<br>
[http://forums.ac.turbine.com/member.php?u=34714 Tolero] - <font color=blue>Senior Community Specialist</font>

--[[User:Sucamarto|Sucamarto]] 9:55am, 5th Feb, 2013 (GMT +10)

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